Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00. Requests made after this time will be assessed by the on call Doctor.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
If you are making a visit request on behalf of a patient please make sure the patient is aware of this and agrees to the request being made. We acknowledge that some patients with significant memory problems or who are very unwell may be unable to make their own requests for visits and need help from a third party to access the right medial care.
All home visit requests will be triaged by the Doctor on call prior to coming out.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
A GP can see three or four people in the surgery in the time taken to make one home visit, making it a very poor use of a doctor's time if a visit is not necessary, and we would therefore request that you come to the surgery if physically possible. Patients who we consider housebound are those who never, or rarely, leave the house without significant assistance. Age, frailty and ill health in themselves are not reasons to assume that a visit is necessary.