Welcome to Bridgeway Practice
Due to the current Covid-19 situation and the advice received from Public Health England, we are offering telephone triage appointments with our GP's, this also includes video consultations if necessary. If a patient then needs to be physically seen, the GP will invite the patient in.
We are asking for patients to stay away from the surgery where ever possible. We are trying to protect the people that need to be in the surgery at any time.
Please telephone the surgery for any appointments or any further information.
We thank you for your understanding during this difficult time.
Please be aware that as of 1st October 2020, we will NO LONGER be accepting repeat medication requests over the telephone, we will be reverting back to our usual way of requesting medication prior to Covid-19.
This is mainly due to the easing of Government Covid-19 restrictions. However it is also to avoid mistakes that are caused by telephone requests and the pressure it puts on the phone lines and staff.
Medication requests can be made in person by completing your repeat request slip or in writing, this can then be posted in the red post box located at reception, you can also request medication by signing up for the NHS App, or via your nominated pharmacy. You can also request your medications online via our website IF you have signed up for online services. (please bear in mind that the NHS App & our online services are two separate services).
If you do come in person to the health centre to request medication, please may we ask that patients adhere to the Government guidelines and wear a face covering and remain socially distant.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
AT THE MOMENT WE ARE ONLY OFFERING SAME DAY APPOINTMENTS FOR OUR GP'S AND SAME DAY AND IN ADVANCE FOR OUR NURSES AND HCA'S.
WE NOW OFFER SAME DAY ROUTINE APPOINTMENTS. This is in addition to our 3 day pre-bookable, same day emergency, online specific appointments and GP+. These appointments will open up at 8.30am every day, enabling patients to book either by telephone or in person and will be offered on a first come first served basis.
New Patients Welcome
We are currently accepting registrations for new patients. Please see a member of our reception staff who will be more than happy to help you complete a registration form. Please bear in mind that we do require 2 forms of current ID, preferably 1 to be a photo ID and the other ID to confirm your current address. If you have any questions, please feel free to drop by.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
CORONAVIRUS - (COVID19)
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
A Face covering must be worn when visiting the practice
Please wear a face covering if you are visiting the practice for an appointment. This can be a mask, scarf or bandana and must cover your mouth and nose.
If you are unable to do this, for any genuine health reasons, please contact the practice.
Thank you for your cooperation.
Protect yourself and others from coronavirus
SELF-ISOLATING; Stay at home if you think you have coronavirus.
STAY ALERT; Keep checking the government or NHS website to see what you can and cannot do.
STAY SAFE OUTSIDE YOUR HOME; follow government guidelines.
These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
What to do if you need medical help
If you need medical help for any reason, try not go to places like a GP surgery, pharmacy or hospital.
If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.
If you need help or advice not related to coronavirus:
- for health information and advice, use the NHS website or your GP surgery website
- for urgent medical help, use the NHS 111 online service – only call 111 if you're unable to get help online
- for life-threatening emergencies, call 999 for an ambulance
- Ring your GP Surgery for all none Covid-19 health advise.
Read more advice about getting medical help at home.
If you're pregnant and worried about coronavirus, you can get advice about coronavirus and pregnancy from the Royal College of Obstetricians and Gynaecologists.
People at increased risk
You may be at increased risk from coronavirus if you:
- are 70 or older
- are pregnant
- have a condition that may increase your risk from coronavirus
Conditions that may increase your risk
- Severe lung conditions, such as asthma, COPD, emphysema or bronchitis
- heart disease, such as heart failure
- chronic kidney disease
- liver disease, such as hepatitis
- conditions affecting the brain and nerves, such as Parkinson's disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy
- problems with your spleen – for example, sickle cell disease, or if you've had your spleen removed
- a weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy
- being very overweight (having a BMI of 40 or above)
How to protect yourself from coronavirus
The advice for people who may be at increased risk from coronavirus is the same as for most other people.
You should only leave the house for very limited purposes:
- shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
- any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
- travelling for work purposes, but only where you cannot work from home
People most at risk
People most at risk from coronavirus are sometimes called "shielded" or "extremely vulnerable" people.
This includes people who:
- have had an organ transplant
- are having certain types of cancer treatment
- have blood or bone marrow cancer, such as leukaemia
- have a severe lung condition, such as cystic fibrosis or severe asthma
- have a condition or are taking medicine that makes them much more likely to get infections
- are pregnant and have a serious heart condition
Information: People most at risk are being contacted by the NHS.
People most at risk from coronavirus need to take extra steps to avoid getting it. This is known as "shielding".
It's recommended you follow this advice for at least 12 weeks.
- Stay at home at all times - do not leave your home to buy food, collect medicine or to exercise.
- Stay at least 2 metres (3 steps) away from other people in your home as much as possible.
- Get food and medicine delivered and left outside your door - ask friends and family to help or register at www.gov.uk/coronavirus-extremely-vulnerable for support if you need it.
- Prepare a hospital bag, including a list of medication you are taking, in case you need to go into hospital.
- Wash your hands with soap and water often - do this for at least 20 seconds.
- Make sure anyone who comes into your home washes their hands with soap and water for 20 seconds.
- Use hand sanitiser gel if soap and water are not available.
- Clean objects and surfaces you touch often (like door handles, kettles and phones), using your regular cleaning products.
- Clean a shared bathroom each time you use it, for example by wiping the surfaces you have touched.
- Have visitors in your home, including friends and family, unless they are providing essential care.
- Stop taking your medication without speaking to your Doctor.
Do not leave your home if you have coronavirus symptoms
Do not leave your home if you have either:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
Babies and children
Call 111 for advice if you're worried about a baby or child.
If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.
Do not delay getting help if you're worried. Trust your instincts.
How long to self-isolate
If you have symptoms
If you have symptoms of coronavirus, you'll need to self-isolate for 7 days.
After 7 days:
- if you do not have a high temperature, you do not need to self-isolate
- if you still have a high temperature, keep self-isolating until your temperature returns to normal
You do not need to self-isolate if you just have a cough after 7 days. A cough can last for several weeks after the infection has gone.
If you live with someone who has symptoms
If you live with someone who has symptoms, you'll need to self-isolate for 14 days from the day their symptoms started. This is because it can take 14 days for symptoms to appear.
If more than 1 person at home has symptoms, self-isolate for 14 days from the day the first person started having symptoms.
If you get symptoms, self-isolate for 7 days from when your symptoms start, even if it means you're self-isolating for longer than 14 days.
If you do not get symptoms, you can stop self-isolating after 14 days.
You still need to stay at home when you finish self-isolating, but you can go out for essential trips such as buying food.
Read about coronavirus advice for everyone.
To protect others, do not go to your GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
Avoid touching your eyes, nose and mouth with unwashed hands.
Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England
And further information is available on www.nhs.uk.
IF YOU ARE CONFUSED WITH ALL THE GOVERNMENT GUIDELINE CHANGES, OR YOU ARE FEELING ANXIOUS OR DOWN DUE TO BEING ISOLATING OR JUST DUE TO COVID-19 ITSELF, PLEASE TELEPHONE US. WE CAN GIVE YOU ALL THE UP TO DATE INFORMATION FROM THE GOVERNMENT OR THE NHS, OR WE CAN SIMPLY MAKE YOU AN APPOINTMENT TO DISCUSS YOU FEARS OR ANXIETY WITH OUR GP. PLEASE DO NOT SUFFER IN SILENCE, WE ARE HERE TO HELP.
The Herbert Protocol
Herbert Protocol Information Leaflet The Herbert Protocol Registration Form
The Herbert Protocol was first introduced by West Yorkshire Police and is now a national scheme which encourages carers to compile useful information which could be used in the event of a venerable person going missing. The idea is to complete a form, recording all vital details and information such as if there is any medication required, mobile numbers, places previously located and a photograph. There is nothing more frightening than when a loved one, friend or neighbour fails to return when they should. For people living with dementia, this could be quite common and The Herbert Protocol could provide you with some peace of mind. Please see the above leaflet for further information and the form to register.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
We also have an active PPG (Patient Participation Group), which is always looking for new members. If you are a patient of ours and feel that you would like to have a positive input into your surgery, then please see a member of reception who will be more than happy to take your details and pass over to the Practice Manager.
The Practice has disabled access and facilities for all patients and will always offer assistance where necessary.
NHS England Health Information Updates
For any NHS Health Information updates, please click here Corona Virus Updated Information
(Site updated 01/12/2020)