Opening Times 

Wednesday Extended Hours: 07.00 - 08.00

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

When We Are Closed

We will be closed on the following 2020/2021 Bank Holidays: 

2020

Christmas  - Friday 25th December 

                 -  Monday 28th December (substitute day)

2021

New year - Friday 1st January 2021

Easter  - Friday 2nd April (Good Friday)

               Monday 5th April (Easter Monday)

May Bank Holidays -   Monday 3rd May (Early may bank holiday)

                                    Monday 31st May (Spring bank holiday)

August bank Holiday - Monday 30th August (summer bank holiday)

Christmas  - Monday 27th December 2021 (substitute day)

                  - Tuesday 28th December 2021 (substitute day)                                      

If you have a medical problem that cannot wait until we reopen call the surgery on 0115 986 1128 and you will be given details of our out of hour’s provider.

For more general information you can go to the NHS Choices website.

Or contact the local Clinical Commissioning Group which is:

NHS Nottingham City Clinical Commissioning Group at:

1 Standard Court, Park Row, Nottingham NG1 6GN

Telephone: 0115 845 4545

Fax: 0115 912 3302

Or contact the Patient Experience Team on: Telephone: 0800 183 0456

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Staff Training Days

We are closed for Staff Training once per month on a Tuesday afternoon.  The following dates are:-

- 13th July 2021

- 7th September 2021

-  12th October 2021

- 9th November 2021

2022

- 11th January 2022

- 1st February 2022

- 8th March 2022

On these days, the surgery will close at 12.00pm and will not re-open until the following morning.

When we are Closed 

If you or your family need medical care when the surgery is closed, please phone the usual surgery number and your call will be re-directed to the out of hours service. 

You call also call 111, which is a 24 hour advice and health information service.

You can also visit the NHS Urgent Care Centre located on London Road (next to the BBC studio), this is a nurse led service offering health advice, this is open everyday from 7am - 9pm.

Your local pharmacy can also offer you advice and treatments if required for minor ailments. If you are exempt from prescription charges you pay qualify for the "Pharmacy First Scheme" Please ask your local pharmacy for more information. 

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.